Welcome to the CopperSuite Library.

One subscription. Endless solutions.

Our vision harnesses the immense power of Artificial Intelligence, Machine Learning, and GenAI to reshape the way you engage with your customers. Imagine a suite of software products that not only addresses your needs but also propels your organization into a future where you rival the biggest players in your industries through our 4 revolutionary products:

CopperDesk

CopperMail

CopperComms

CopperNet

CopperDesk

Category: Helpdesk

Customer issues are not hurdles but stepping stones to loyalty for your business. CopperDesk’s AI-driven algorithms identify patterns in incoming issues, offering solutions before they escalate.

Transform customer complaints into opportunities.

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CopperComms

Category: Contact Center

Customer support is the lifeblood of any organisation. AI can transform every interaction into an opportunity with CopperComms.

Foster loyalty and advocacy and say farewell to routine customer support.

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CopperMail

Category: Email Campaign

Your strategic partner in captivating and retaining your customers. With AI at its core, CopperMail goes beyond generic campaigns.

Analyze consumer behaviour and deliver engaging content that resonates.

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CopperNet

Category: Intranet

Enhance your SharePoint and Office 365 investment to enrich your intranet experience.  Leverage AI to discern team dynamics with CopperNet.

Drive greater collaboration and productivity.

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Featured product

Create a fully integrated customer experience with depth and personality.
Learn more about starting a free trial of Kayako Help Desk now.

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Create customer experiences with depth and personality.

 

Kayako’s helpdesk software comes with powerful functionality that makes it easy for customer service teams to manage fully integrated customer conversations through any channel. Deliver exceptional customer service and stay personal as you grow.

Take a quick tour to learn what Kayako can do for your team:

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Transform your contact centre.

 

This leading edge contact center platform focuses on PCI compliance, data security for GDPR compliance and intelligent call handling. Improve customer care by making dropped and lost calls a thing of the past, and take full control of your call processing and productivity with full management reporting.

Take a quick tour to learn what Callstream can do for your team:

 

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Lyris is now Aurea Email Marketing

 

Award-winning e-mail automation software, used by more than 5,000 companies worldwide.

Lyris Technologies – now Aurea Email Marketing – is a leading digital messaging platform. For more than 20 years, Lyris solutions have helped companies engage in customer conversation, increase conversion, and achieve higher returns on marketing investments by better automating, integrating, and optimizing customer engagement programs, like email marketing.

Take a quick tour to learn how it delivers mature, field-tested email marketing capabilities, as an industry leading solution:

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SharePoint Intranet-In-A-Box

 

Revolutionize the way you work. Best-in-class search, intuitive navigation and targeted communications give your employees everything they need to get their jobs done.

Bonzai boasts an industry-leading client retention rate, with SharePoint intranet deployments that are 100% successful, every time.

Take a quick tour to learn how it delivers dramatic improvements in employee productivity:

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