- Seamless customer experience
- Complete, fully integrated call center solution:
- Hosted VOIP platform – gives low cost access from anywhere (incl. home/remote working during C-19)
- Vault – PCI compliant, secure phone payment
- SMS Gateway – open up additional channels for engagement and a richer customer experience
- Inbound/IVR – intelligent call routing
- Real time management reporting for continuous improvement and optimization of team performance